Saturday February 2026

হটলাইন

কনটেন্টটি শেষ হাল-নাগাদ করা হয়েছে: মঙ্গলবার, ৮ জুন, ২০২১ এ ১১:১০ PM

সিটিজেন চার্টার

কন্টেন্ট: পাতা

Services provided (Citizen's Charter)

1 ) Promise services

Serial No.

Name of service

Required Paper Letter

Service charges and payment methods

Service delivery deadline

Designated Officer ( Last Name , Phone & Email )

01

02

03

04

05

07

01

Old age allowance

1 . National Identity Card / Birth Registration

2 . Photo ( Beneficiary and Nominee )

Free

Subject to receipt of allotment

Designation: Upazila Social Service Officer

Phone: + 880 465 - 256308

Mobah 01756930490

Email: usso.chitalmari@dss.gov.bd

02

Widow and Husband Abuse Women Allowance

1 . National Identity Card / Birth Registration

2 . Photo ( Beneficiary and Nominee )

Free

Subject to receipt of allotment

03

Indigent Disability Allowance

1 . National Identity Card / Birth Registration

2 . Photo ( Beneficiary and Nominee )

Free

Subject to receipt of allotment

04

Special / old age allowance for Vedas and backward classes

1 . National Identity Card / Birth Registration

2 . Photo ( Beneficiary and Nominee )

Free

Subject to receipt of allotment

05

Eunuch allowance

1 . National Identity Card / Birth Registration

2 . Photo ( Beneficiary and Nominee )

Free

Subject to receipt of allotment

07

Disability education stipend

1 . Online birth registration , II . Pictures

3 . Certification of Head Teacher / Principal

Free

Subject to receipt of allotment

07

Education stipend for Dalit , Harijan and Vedic communities

1 . Online birth registration , II . Pictures

3 . Certification of Head Teacher / Principal

Free

Subject to receipt of allotment

07

Rural Social Welfare ( R . S . S ) Program

1 . National Identity Card / Birth Registration

2 . Picture , 3 . President is the guarantor

Free

Subject to receipt of allotment

09

Rural matrkendra ( no . M . C ) Program

1 . National Identity Card / Birth Registration

2 . Picture , 3 . President is the guarantor

Free

Subject to receipt of allotment

10

Burn and Disability Support Program

1 . National Identity Card / Birth Registration

2 . Picture , 3 . Two witnesses

Free

Subject to receipt of allotment

11

BMW samajakara yana Council

1 . National Identity Card / Birth Registration

2 . Pictures

Free

Subject to receipt of allotment

12

CapitationGant

Must be in accordance with the registered orphanage and CapitationGant

Free

Subject to receipt of allotment

13

Financial support to voluntary organizations

Registered and voluntary organizations Registration Ordinance - 1961 and Rule 196

Free

Subject to receipt of allotment

14

Patient Welfare Association

Chitalmari Upazila Health Complex Indoor enrolled and the poor to be

Free

Allocation receipts and local grants

2 ) Our expectation from you :

Serial No.

Commitment / desired service availability to be done

01 .

Self complete submission of application

02 .

Due process required fees paid to

03 .

Meeting for a specified period of time before the present, the

3 ) charges remedy Management (GRS)

Services gain offend the Designated Officer with the touch karunatara of the solution can not be found in the following manner, communication is your problem inform either .

Serial No.

When communication to

Car Company Contact will

Contact address

Settlement deadline

01

If the officer in charge can not give a solution

Grievance Redressal Officer ( Abu Musa )

Designation : Upazila Social Service Officer

Phone : + 880 465 - 256308 mobah 01756930490

Email : usso.chitalmari@dss.gov.bd

Three months

02

Complaint settlement officer specified in the resolution to do if

Appellate Officer

Surname : Deputy Director

Phone : + 880 468 - 63206 moba : 01708414131

Email : dd.bagerhat@dss.gov.bd

Web : www.grs.gov.bd.

One month

03

Appeals officer specified in the resolution to do if

Grievance Management Cell of the Cabinet Division

Complaint Reception Center , Gate No. 5 , Bangladesh Secretariat , Dhaka .

Web : www.grs.gov.bd.

Three months

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